Returns and Refunds
This policy outlines the terms regarding the acquisition of digital content and the nature of transactions conducted on www.prismlaps.com.
Company Information
Provider: MOBIGON d.o.o.
Registered Address: Trg kralja Tomislava 6, 32245, Nijemci, Croatia
Contact Email: support@prismlaps.com
Eligibility and Age Requirements
Access to this website and the purchase of digital items are strictly restricted to individuals aged 18 and over. By completing a purchase, you confirm that you have reached the age of majority in your jurisdiction. Transactions initiated by individuals failing to meet this age requirement are unauthorised.
Nature of Transactions
All purchases on this website are for the acquisition of digital content and constitute a one-time purchase transaction.
Licence of Use: You acknowledge that your payment grants you a limited, non-exclusive, non-transferable, and revocable licence to access and play the purchased standalone digital mini-game for your personal, non-commercial use.
Ownership: You do not acquire ownership, title, or intellectual property rights to the content. All source code, visual artwork, music, and proprietary assets remain the exclusive property of MOBIGON d.o.o. The extraction, reproduction, modification, or commercial distribution of these materials is strictly prohibited.
Payment Methods
We accept the following payment methods to facilitate secure and efficient transactions:
Credit and Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
Digital Delivery and Waiver of Withdrawal
In accordance with the European Consumer Rights Directive (2011/83/EU) and relevant Croatian legislation, the following terms apply to all digital purchases:
By initiating the download or accessing the digital content, the user acknowledges and expressly agrees that they lose their statutory 14-day right of withdrawal.
Because our products are digital assets delivered electronically, once the delivery process has commenced, the service is considered fully performed. Consequently, users waive the 14-day statutory ‘cooling-off’ period, as the nature of the product prevents it from being returned or restored to its original state once accessed.
Finality of Transactions
Due to the digital nature of our assets and the immediate provision of access upon successful payment, all transactions are considered final. No refunds will be issued once the digital content has been made available to the user. We maintain our digital inventory with consistent oversight to ensure the professional presentation and functionality of our offerings.
Any enquiries regarding a specific transaction should be directed to our support team at support@prismlaps.com, where we will review your case in accordance with these terms and applicable commercial laws.